FAQ’s

Q: Why SOLEDIER SOCKS?
A: We have taken our 50+ years of sock knowledge and broke free of corporate America!  We have a network with the best factories, the best fibers, and most importantly the best PEOPLE to give you the best socks.  If that isn’t enough, we are the first and only sock company that gives free socks to our troops, EVERYDAY.

Q: How many socks are donated?
A: For every pair of socks purchased, a pair of socks are donated. When you buy a pack of the “Thomas” or “Hester”, two pairs will be sent to you and two pairs will be donated to our Troops.

Q: How do the socks get to our Service Members?
A: We have two methods that deliver our SOLE TO SOLE donations to our Troops:

  1. Direct Donations:  Email us or contact us on social media and let us know that you need socks!
  2. Nonprofits:  We work with a few different nonprofits that put together care packages and send them to deployed troops globally.  Some of the nonprofits we work are:  Forgotten Soldiers Outreach, Operation Turbo, and Operation Gratitude.  We are always looking to get our socks to our troops, so if you are or know of a nonprofit in need, please let us know!
  3. Veteran Owned Companies:  Together, with a few Veteran owned companies, we combine forces to create care packages for our Service Members.  
  4. In person:  We love giving back to the brave men & women who protect our freedom.  Whenever the opportunity arises, we try to get out to various locations around the country and hand out socks in person.  Tune in to our social media to learn more about these special events.

Q: Where are the socks made?
A: Our socks are currently being knit in North Carolina. 100% U.S.A Made. Always.

Q: What material are the socks?
A: Our socks are made with all different materials.  The commonality between all of the materials is that they are the best for the activity they were designed to do.  All of the items state what is in them, but if you have further questions to why we selected those fibers, we would be glad to answer!

Q: Why are there Red, White & Blue stripes on the socks?
A: The Red, White & Blue stripes on the socks have a dual purpose. The first reason is, when you wear them, you will always remember that you are helping supply socks to our active U.S. Service Members. Secondly, since all of our socks are Made in the U.S.A., you can be proud to keep jobs here in America and support the incredible workers who make these high quality socks for all of us to enjoy.

Q: What should I do if I am not 100% satisfied with my purchase?
A: We have tested these socks in every way to make sure they are the best they can be, but if you aren’t happy with your purchase, we will make it right. No form to fill or warranty to apply for.  Just contact us and we will do the rest!

Q: How do I carry SOLEDIER SOCKS in my store?
A: Easy!  Email us and we will get the process started.  The set up process can take as little as a week so you can be supporting our troops & America this weekend!

 

Q: Where does SOLEDIER SOCKS ship?
A: You can support our troops GLOBALLY!  We have a $10 flat rate for the Canada & $20 flat rate to everywhere else in the world!  There are a few countries that we are restricted from shipping to at this time, but if that policy changes, will immediately update the policy.  Please note that you will be responsible for any duties/taxes imposed by your country on goods that are produced and shipped from the United States.  To learn more about these fees, please contact your local customs office.

 

Have a question not listed above? Send an email to info@solediersocks.com and we will get you an answer.